Footwear Store & Returns Portal
An e-commerce store specialized in active footwear, featuring a custom portal for customers to request exchanges or refunds easily.
- ▸ Order Return Portal: Customers can submit order numbers, select items, and generate Return Labels instantly.
- ▸ CRM Integration: Lead captures and queries automatically synchronized with customer support teams.
- ▸ Dynamic Spec Carousels: Product sliders showing size availabilities and details dynamically.
Return Request Database Ledger & CRM Api Hook
Built a custom tracking plugin (RokstepReturnTracker) logging returns and syncing WooCommerce events.
- ▸ Returns SQL Table: Created custom table
wp_rokstep_returnsmapping return items, reasons, resolution methods (refund/exchange), and unique RMA codes. - ▸ Elementor Forms Integration: Intercepted Elementor Pro form submissions (
elementor_pro/forms/new_record), parsing field data to trigger the RMA database record generator. - ▸ Dynamic Spec Carousels: Built custom shortcode class (
Rokstep_Dynamic_Carousel) that queries WooCommerce tables and caches layout markup using transient structures, reducing database load.
